Privacy Notice

This Privacy and Cookies Policy is intended to demonstrate the commitment of SOFTPLAN PLANEJAMENTO E SISTEMAS S.A.., a limited liability company, headquartered in the city of Florianópolis, State of Santa Catarina, at Avenida Luiz Boiteux Piazza, 1302, Lote 87/89, Cachoeira do Bom Jesus, CEP:88.056-000, registered with CNPJ/MF under number 82.845.322/0001-04 (“Softplan”), with the privacy and protection of the information received from users who access our website (“Platform”), including Personal Data, in accordance with the laws in force, with transparency and clarity to you and the market in general.

1. Softplan’s headquarters is located in Florianópolis, Santa Catarina, and the purpose of this Policy is to demonstrate the company’s commitment with the privacy and protection of the information received from users.

Softplan, with almost 2.000 people, specializes in translating knowledge into software that simplifies and generates value for the Construction Industry, Judiciary Branch and Public Management.

Our Privacy Policy describes the main rules for processing your Personal Data from the moment you access and use the resources available on our Platform, which you can access herehttps://www.softplan.com.br/.

Thus, in order to access and use the functionalities offered on our platform, you declare that you have read this Policy completely and carefully, and are fully aware of the terms set forth herein and confirm your free and explicit agreement to the processing of Data in accordance with the conditions specified below.




SPECIAL NOTE FOR CHILDREN AND ADOLESCENTS UNDER 16 YEARS OF AGE

Please do not access or register with Our Environments if you are under 16 years old.



SPECIAL NOTE FOR LEGAL REPRESENTATIVES

Although we prohibit the registration and access of children and adolescents under the age of 16, parents must supervise the online activities of their minor children. Activities of adolescents over 16 and under 18 must be supervised by the parents or legal representatives.







YOU DECLARE THAT YOU HAVE READ THIS POLICY COMPLETELY AND CAREFULLY, BEING FULLY AWARE, THUS CONFERRING YOUR FREE AND EXPLICIT AGREEMENT WITH THE TERMS STATED HEREIN, INCLUDING THE COLLECTION OF THE INFORMATION MENTIONED HEREIN, AS WELL AS ITS USE FOR THE PURPOSE SPECIFIED BELOW.

_APPLICATION


This Policy applies to all users who access and use the resources available on our website (“Platform”).

 

_DEFINITIONS


For the purposes of this Policy, the following definitions and descriptions should be considered for your better understanding:

Anonymization: Use of reasonable technical means available at the time of Processing, through which data loses the possibility of being directly or indirectly associated with an individual.

Cloud Computing: Cloud computing is a technology of virtualization of services built from the interconnection of more than one server through a common information network (eg. the Internet), with the aim of reducing costs and increasing the availability of the provided services.

Cookies: Small files sent by the Platform, saved on your devices, which store preferences and some other information, in order to customize your browsing according to your profile.

Data: Any information entered, processed or transmitted for the execution of services related to the use of our Platform.

Personal Information: Data related to an identified or identifiable natural person.

Sensitive Personal Data: Personal data on racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person.

Solely automated decisions: Decisions that affect a user that have been programmed to take place automatically, without the need for human operation, based on automated processing of personal data.

Data Protection Officer or DPO: Person appointed by Softplan to act as a communication channel between Softplan, you, the other holders of personal data and the National Data Protection Authority (“ANPD”).

Session ID: User session identification when accessing the Platform.

IP: Abbreviation for Internet Protocol. It is an alphanumeric set that identifies your devices on the Internet.

link: Terminology for internet address.

logs: Record of the activities of any users of the Platform.

Treatment: Any operation performed on Personal Data, such the collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, diffusion or extraction.

 

For a better understanding, we shall describe some definitions:

Anonymization: Process through which the data loses the possibility of being directly or indirectly associated with an individual.

Cloud Computing: A service virtualization technology built from the interconnection of more than one server (eg. the Internet).

Cookies: Small files sent by the Platform, which store preferences and some other information.

Data: Information entered when necessary for the execution of the services of our Platform.

Personal Information: Data related to a person.

Sensitive Personal Data: : Personal data on racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a person.

Solely automated decisions: Decisions that have been programmed to take place automatically, without the need for a human operation.

Data Protection Officer or DPO: Person appointed by us to act as a communication channel between us and the holders of personal data.

Session ID: User session identification when accessing the Platform.

IP: Abbreviation for Internet Protocol. It is an alphanumeric set that identifies your devices on the Internet.

link: Terminology for internet address.

logs: Record of the activities of any users of the Platform.

Treatment: Any operation performed on Personal Data.

3.1 ON COLLECTED DATA


3.1.1 How Data are collected

Data, including Personal Data, may be collected in the following ways:

I. We collect the Data you provide to us through optional and voluntary submissions, such as application forms, user profiles, promotional entries, sweepstakes/contest entries, customer service requests, software downloads and mobile applications;

II. We may collect some Data automatically. This is described below in item 6.1.6. as “Passive Data Collection”;

III. We may also obtain Data from third party sources. If we combine third-party information directly with the Personal Information we collect, we will treat the combined information as Personal Information and will handle it in accordance with this Notice. Additionally, please note that we may ask third parties to collect Personal Information on our behalf, such as social media platform providers, and in such cases, we instruct these third parties to comply with this Policy and all applicable data protection laws.

 
3.1.2 Categories and purpose of Data collection

The Personal Data collected includes the following categories and are used for the purposes outlined below.



 
3.1.3 Necessary data

Availability of access and the use of functionalities on our Platform depend directly on some of the Data listed in the table above, mainly registration Data. If you choose not to provide some of this Data, you may be unable to fully enjoy the services offered to you.

 
3.1.4 Updating and veracity of the Data

You are solely responsible for the accuracy, veracity or lack thereof in relation to the Data that you provide or for its outdated status. Please note that it is your responsibility to ensure their accuracy or keep them up to date.

 
3.1.5 Database

The database created through the collection of Data belongs to and is under the responsibility of Softplan, and its use, access and sharing, when necessary, will be done within the limits and purposes of the business.

 
3.1.6 Passive Data Collection

3.1.6.1. Location-based services

We may collect, use and share (with Softplan’s partners, service providers and licensees) precise location data, including the real-time location of your device from a fixed or mobile location.

 
3.1.6.2. Analytic tools

We use analytic tools and other third-party technologies to collect non-personal information in the form of various usage and user metrics upon accessing the Softplan website or using our services (the Softplan website and our services are referred to as “Sites and/or Services” in this Notice). These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referral and exit URLs, usage information and on-site behavior, feature usage statistics, usage and purchase history, device MAC ID address, and other similar information.

Third party analytics companies that collect information on our Sites and/or Services and other online products and/or services may combine the collected information with other information collected independently from other websites and/or other online or mobile products and services related to them, your activities through their network of websites, as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.

In addition to the use of technologies as described in this document, we may allow certain third-party companies to help us customize advertisements that we believe may be of interest to you based on your use of our Sites and/or Services and to collect and use data about the use of our Sites and/or Services. For further information about this practice, please refer to the “Third-party advertising technologies” section below.

You can opt out of the DoubleClick cookie by visiting Google’s advertising opt-out page, or you can opt out of Google Analytics by visiting the opt-out page for Google Analytics and/or other data collection tools.

Google has additional information available regarding its Marketing Privacy Guidelines and Restrictions.




In some cases, our use of your personal information may result in automated decisions being made (including profiling). Automated decisions mean that a decision about you is made automatically based on a computational determination (using software algorithms), without human review. For example, we use automated decisions to deliver targeted advertising on our Services that may be of interest to you. You may opt out of receiving targeted advertising by clicking “Unsubscribe” at the bottom of the advertising email received.

 

3.2 HOW YOUR DATA AND INFORMATION ARE SHARED


3.2.1 Cases for sharing Data

The Data collected and the activities recorded may be shared, always respecting the principle of sending the minimum amount of information necessary to achieve the purposes:

I. Automatically in case of corporate restructuring, such as mergers, acquisition and incorporation; and,

II. With the competent judicial, administrative, regulatory or governmental authorities, whenever there is a legal determination, subpoena, request or court order;

III. With commercial partners, such as the companies that assist us with the analysis of CVs, recruitment and selection of people, demanding from these partners the necessary technical measures to protect the information, as per item 6.4.5. of this Policy.

IV. With other companies of our corporate group.

 

3.3 HOW WE USE COOKIES


3.3.1 Why Softplan uses Cookies

Use of Cookies is common on any digital platform, therefore Cookies are collected by Softplan to improve your experience, both in terms of performance and usability, since the content available to you will be tailored to your needs.

3.3.2 How they are stored

Cookies allow the Platform to memorize information when you access it, the preferred language, location and recurrence of sessions and other variables that Softplan considers relevant to make this experience much more efficient.

Cookies may also be used to compile anonymous and aggregated statistics that allow us to understand how you use the Platform, as well as to improve its structures and content. We cannot personally identify you through this data.

Cookies perform a number of different jobs, such as allowing you to browse efficiently between pages, remembering your preferences, and generally improving the user experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.

3.3.3 Categories of Cookies used by Softplan

There are two categories of Cookies that can be used on the Platform:

I. Session cookies: these are temporary Cookies that will remain on your device until you finish browsing;

II. Persistent cookies: these are Cookies that remain on your device until deleted (the time the Cookie will remain on your device depends on the duration of the “life cycle” of the specific Cookie and the configurations of the browser used).

3.3.4 Types of Cookies used

I. Performance Cookies: Softplan collects cookies on our Sites and/or Services to capture information about page visits (for example, “performance cookies”). This information is anonymous and Softplan only uses this information internally to provide the most effective content to our visitors. Cookie information is used to measure the popularity of the page, analyze traffic patterns on our Sites and/or Services, and guide the development of further improvements to our Sites and/or Services;

II. Targeting, performance and functionality cookies: In our email programs, Softplan employs some tracking methods (for example, “targeting, performance and functionality cookies”). We track access via a tracking pixel in the email – which means we track who opens our email messages and when you open our email messages; and we track “clicks” via encoded URLs – which means we track whether you click on the links contained in our email messages. This information is only used internally to help us deliver relevant messages and is not shared with third parties;

III. We use the following cookies in your browsing:



3.3.5 Control and deletion of Cookies

You can change your settings to block the use of Cookies or be alerted when a Cookie is being sent to your device. Check your browser’s instructions. If you use different devices to access the Platform (for example, computer, smartphone, tablet, etc.) you must ensure that each browser on each device is configured to meet your preferences regarding Cookies.

Disabling the Cookies used by Softplan may impact your experience on the Platform, for example, you may not be able to visit certain areas of a page or you may not receive personalized information when you visit a page.

If you would like to, in a simple and intuitive way, manage your Cookie preferences in your browser, you can use one of the links below:

I. For more information about “Private Browsing” and Cookie management in the Firefox browser, click here;

II. For more information on “Incognito Browsing” and Cookie management in the Chrome browser, click here;

III. For more information on “Private Browsing” and Cookie management in the Internet Explorer browser, click here;

IV. For more information on “Cookie Management” in the Microsoft Edge browser, click here;

V. For more information on “Private Browsing” and Cookie management in Safari, click here;

VI. For more information on “Private Browsing” and Cookie management in the Opera browser, click here.

 

3.4 How is your Data protected and how you can protect it too


3.4.1 Precaution with passwords

You are also responsible for the secrecy of your Personal Data and you should always be aware that sharing passwords and access data violates this Policy and may compromise the security of your Data.

3.4.2 Precautions you should take

It is very important that you protect your Data against unauthorized access to your computer, account or password, in addition to making sure you always click “log out” when ending your browsing on a shared computer. It is also very important that you know that we will never send you electronic messages requesting confirmation of data or with executable attachments (extensions: .exe, .com, among others) or even links to downloads.

3.4.3 Access to Personal Data, proportionality and relevance

Internally, the Personal Data collected is accessed only by duly authorized professionals, respecting the principles of proportionality, necessity and relevance to the business objectives, in addition to a commitment with confidentiality and preservation of your privacy under the terms of this Policy.

3.4.4 External links

When you use the Platform, you may be led, via a link, to other portals or environments, which may collect your information and have their own Data Treatment Policy.

It will be up to you to read the Privacy and Data Processing Policies of such portals or environments outside our Platform, being your responsibility to accept or reject them. Softplan is not responsible for the Privacy and Data Processing Policies of third parties or for the content of any websites or services linked to environments other than those of the Platform.

3.4.5 Partner Services

We have commercial partners who may eventually offer services through functionalities or websites that can be accessed from Our Environments. The Data provided by you to these partners will be their responsibility, and thus subject to their own data collection and use practices.

3.4.6 Processing by third parties under our guidelines

If third-party companies conduct, on behalf of Softplan, the Treatment of any Personal Data collected, they are obliged to respect the conditions set forth herein and the information security standards.

To optimize and improve communication, when Softplan sends you an email, it may receive a notification when you open it, as long as this possibility is available. It is important that you pay close attention, as emails are only sent by the following domains: @softplan.com.br.

 

3.5 How your Personal Data and activity logs are stored


The Personal Data collected and the activity logs are stored in a secure and controlled environment for a minimum period according to the table below:



Longer storage times: For purposes of auditing, security, fraud control, and preservation of rights, Softplan may keep your Data history for a longer period in the event that the law or a regulatory standard so establishes or for the preservation of rights.




* The Data collected may be stored on servers located in Brazil or in another country where Softplan uses storage services, and Softplan undertakes to adopt the necessary measures to ensure the protection of these data.

* The Data may be stored in an environment that uses cloud computing resources or servers, which may require the transfer and/or processing of this Data outside Brazil.

 

3.6 What are your rights and how to exercise them


3.6.1 Basic rights

You may request confirmation of the existence of treatment of Personal Data, in addition to the displaying or rectification of your Personal Data and the portability of such Data to another Controller indicated by you, by completing the Web Form.

 
3.6.2. Limitation, objection and deletion of data

By completing the Web Form, you can also request:

I. To limit the use of your Personal Data;

II. Express your objection and/or revoke consent to the use of your Personal Data; or

III. Request the deletion of your Personal Data that have been collected in connection with the use of the Platform.

If you withdraw your consent for purposes that are fundamental for the regular functioning of the Platform, its functionalities may become unavailable to you.

At the end of the maintenance period and the legal requirement, your Personal Data shall be deleted using safe disposal methods, or used in an anonymized way for statistical purposes.

For security purposes, additional identity validations may be carried out for the enforcement of your rights, such as confirmation of information and submission of documents necessary for this purpose.

4.1. Amendment and update


This Policy is subject to constant improvement and enhancement, and Softplan reserves the right to modify it at any time, according to its purpose or need, such as for adequacy and legal compliance with a provision of law or rule of equivalent legal force, you being responsible to check it whenever you access the Platform.

In the event of updates to this document that may require your renewed consent, you shall be notified through the contact channels informed by you.

 

4.2. Electronic Communication


You acknowledge that all communication made by e-mail (to the addresses informed in your registration), SMS, instant messaging applications, telephone or any other digital form, are also valid, effective and sufficient for the disclosure of any subject related to the Platform, your Data, as well as the conditions for its provision or any other subject addressed therein, except only what this Policy provides as such.

 

4.3. Service Channels


If you have any questions regarding the provisions contained in this Privacy and Data Treatment Policy, you may contact us through the e-mail protecaodedados@softplan.com.br, whose hours of operation are from Monday to Friday, from 08:18 am to XNUMX pm, except national holidays. To make requests regarding the treatment of your Personal Data, you must fill in the Web Form. This channel is dedicated to data subjects who have any relationship with Softplan, including clients, employees, former employees, partners, job candidates, etc.

 

4.4. Softplan’s Data Protection Officer


The Softplan’s personal data protection officers are: Luiz Augusto Guimaraes Espinola e Odair José Nascimento Biasi. You can contact any of them via email protecaodedados@softplan.com.br.
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