Group Softplan completes acquisition of govtech 1Doc and reinforces digital transformation strategy of Brazilian cities
The startup, which manages digital processes in city halls and has been majority-owned by the Group since 2019, has shown significant growth of 75% over six years
Florianópolis, April 2025 – The group Softplan, one of the largest SaaS and digital transformation companies in Brazil, has just officially acquired the entirety of 1Doc, a company that specializes in the digitalization of processes, institutional communication, and citizen services in city halls and public agencies. In a journey that began in 2017 with a strategic investment and, later in 2019, with the majority purchase of the company, the company finalized the purchase of the remaining shares from Jéferson de Castilhos, one of the founders, and now holds 100% of the startup. Last year, the stake of Jaison Niehues, another founding partner, had already been acquired.
Part of the group's Public Sector vertical since 2019, 1Doc has delivered a Compound Annual Growth Rate (CAGR) of 75% between 2019 and 2025. “The journey with 1Doc represents exactly how we believe the relationship with the innovation and startup ecosystem should happen: with long-term vision, collaboration and real impact. The startup grew within the ecosystem Softplan, has evolved autonomously and is now consolidating itself as a key part of our strategy to transform the public sector”, says Eduardo Smith, CEO of the Group Softplan.
Founded in 2014, 1Doc was born with the purpose of digitizing processes and bringing citizens and governments closer together through a 100% cloud-based platform. Today, it serves an average of 1000 entities across the country and has a team of 141 employees, reinforcing its reach and relevance in the public sector, being responsible for directly impacting the lives of more than 22 million Brazilians.
“We have great appreciation for 1Doc’s culture and are very proud of the growth trajectory we have built over the years, always guided by a clear purpose. Today, we are fully convinced of the positive impact our services generate, making our customers’ routines easier — who recognize both the value of our solutions and the relevance of the work we deliver,” celebrates Alice Luz, CEO of 1Doc.
The purchase will allow expanding the integration that already exists between the products, enabling the development of functionalities in partnership between Softplan Public Sector and 1Doc, bringing expertise in functionalities using artificial intelligence and machine learning aimed at automating processes, document validation and classification, and large-scale digital service.
“1Doc has added a highly scalable and easy-to-implement solution to our portfolio, capable of serving small municipalities and large urban centers. Today, this solution is a central part of our delivery for more efficient, connected and citizen-centric cities and entities.”, explains Márcio Santana, Executive Director of Softplan Public Sector.
Acquisition strategy
With 1Doc fully integrated into its portfolio, the company will expand its ability to offer a complete digital journey — from document processing to citizen service — with SaaS, cloud-based and easily scalable solutions.
“The journey with 1Doc is a clear example of our acquisition strategy: identifying companies with high growth potential and strong synergy with our business. Since the first investment, our goal has been to boost the solution, combining capabilities and expanding the value delivered to the end customer. The full acquisition consolidates this movement and reinforces our commitment to building more efficient and connected journeys for our customers.”, says Alex Anton, Group M&A and Strategy Director Softplan.
The purchase of the startup also strengthens the group's role in the smart cities movement, promoting innovation with a focus on transparency, citizen participation, cost reduction and greater efficiency of the public sector.
