We guide markets towards innovation

Our technologies impact millions of people, in every corner of Brazil and in Latin American countries. We are experts in simplifying complexities and promoting fundamental transformations in people's lives, solving the main pain points of the sectors in which we operate.

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Our solutions

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GOVERNMENT SOLUTIONS

We offer digital transformation solutions for several Public Sector institutions.

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MULTISAAS SOLUTIONS

We offer an ecosystem of recurring solutions that meet business management demands in different segments.

See who has innovated with our software

Ford
Heaven
assai
Nature
BTG Actual
TJSP
City Hall Ribeirão Preto
Barueri City Hall
Cury Builder
Lumis Construction
Unimed Grande Florianópolis
City Hall of Juiz de Fora
Encorp
Municipality of Balneario Camboriu
DER DF
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What our customers have to say

"Obras.gov goes far beyond us simply entering information into the digital system (...) It takes the process from its origin to its end, until the end of a contract. Everything being launched within the system. Where the operationality of contract management becomes not just uploading documents, not just scanning and uploading documents, but processing as information."

Humberto Schmidt

Coordinator Project Avança Saúde São Paulo | Municipal Secretary of Health of São Paulo 

"We believe that in the medium term Barueri will be effectively paper free, in particular, starting with the Administration Secretariat. I am very pleased with Softplan, which based on what I saw is a very reputable andtransparent company that works with top public bodies, such as our Court of Justice of the State of São Paulo. It is already a very reliable point and, with the competence of the CIT, we will quickly reach success in Barueri and we will be even prouder of our city."

Cilene Rodrigues Bittencourt

Administration Secretary of the Municipality of Barueri

"O Sienge it is the backbone, the main system. Any other tool that needs to be used by any of the areas of the company has to start from what we have in the Sienge."

Sabrina Ribeiro

COO at Cury Construtora

"Assaí strongly values the health of our customers and employees. Easy Checklist allows us to manage all the stores simultaneously, understand improvements and address non-conformities.If it were all on paper, it would be quite complicated."

Natalia Figueiredo

Coordinator of Technical Training in Food Safety at Assaí Atacadista

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Group Softplan completes acquisition of govtech 1Doc and reinforces digital transformation strategy of Brazilian cities

PRESS ROOM

Group Softplan completes acquisition of govtech 1Doc and reinforces digital transformation strategy of Brazilian cities 

The startup, which manages digital processes in city halls and has been majority-owned by the Group since 2019, has shown significant growth of 75% over six years Florianópolis, April 2025 – The Group Softplan, one of the largest SaaS and digital transformation companies in Brazil, has just officially acquired the entirety of 1Doc, a company that specializes in the digitalization of processes, institutional communication, and citizen services in city halls and public agencies. In a journey that began in 2017 with a strategic investment and, later in 2019, with the majority purchase of the company, the company finalized the purchase of the remaining shares from Jéferson de Castilhos, one of the founders, and now holds 100% of the startup. Last year, the stake of Jaison Niehues, another founding partner, had already been acquired. Part of the group’s Public Sector vertical since 2019, 1Doc has delivered a Compound Annual Growth Rate (CAGR) of 75% between 2019 and 2025. “The journey with 1Doc represents exactly how we believe the relationship with the innovation and startup ecosystem should happen: with long-term vision, collaboration and real impact. The startup has grown within the ecosystem Softplan, has evolved autonomously and is now consolidating itself as a key part of our strategy to transform the public sector”, says Eduardo Smith, CEO of the Group Softplan. Founded in 2014, 1Doc was born with the purpose of digitizing processes and bringing citizens and governments closer together through a 100% cloud-based platform. Today, it serves an average of 1000 entities throughout the country and has a team of 141 employees, reinforcing its reach and relevance in the public sector, being responsible for directly impacting the lives of more than 22 million Brazilians. "We have great appreciation for 1Doc's culture and are very proud of the growth trajectory we have built over the years, always guided by a clear purpose. Today, we are fully convinced of the positive impact our services generate, facilitating the routine of our customers — who recognize both the value of our solutions and the relevance of the work we deliver", celebrates Alice Luz, CEO of 1Doc. The acquisition will allow us to expand the integration that already exists between the products, enabling the development of functionalities in partnership between Softplan Public Sector and 1Doc, bringing expertise in functionalities using artificial intelligence and machine learning aimed at automating processes, validating and classifying documents, and large-scale digital services. “1Doc has added a highly scalable and easy-to-implement solution to our portfolio, capable of serving small municipalities and large urban centers. Today, this solution is a central part of our delivery to more efficient, connected, and citizen-centric cities and entities,” explains Márcio Santana, Executive Director of Softplan Public Sector. Acquisition strategy With 1Doc fully integrated into its portfolio, the company will expand its capacity to offer a complete digital journey — from document processing to citizen service — with SaaS, cloud-based and easily scalable solutions. “The journey with 1Doc is a clear example of our acquisition strategy: identifying companies with high growth potential and strong synergy with our business. Since the first investment, our goal has been to boost the solution, combining capabilities and expanding the value delivered to the end customer. The full acquisition consolidates this movement and reinforces our commitment to building more efficient and connected journeys for our customers,” says Alex Anton, M&A and Strategy Director of the Group. Softplan. The acquisition of the startup also strengthens the group's role in the smart cities movement, promoting innovation with a focus on transparency, citizen participation, cost reduction and greater efficiency of the public sector. 

Group Softplan Completes Acquisition of Oystr to Strengthen Legal Intelligence Ecosystem

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Group Softplan Completes Acquisition of Oystr to Strengthen Legal Intelligence Ecosystem

Company specializing in automation robots for the legal market is the company's 13th acquisition; the company's strategy Softplan Legal Intelligence complements the Projuris portfolio of solutions for law firms and legal departments Florianópolis, April 2025 – The Group Softplan, one of the largest technology and SaaS ecosystems in the country, continues its growth strategy and announces the acquisition of Oystr, a legaltech specialized in the automation of legal flows and management of digital certificates. The company becomes part of the portfolio of Softplan Legal Intelligence, a vertical dedicated to solutions for the legal sector and law firms, which has Projuris as its main solution. This is the company's 13th acquisition in its 34-year history. Since 2020, the Group Softplan has intensified this strategy, totaling 12 acquisitions in the last five years. With this new move, Softplan Legal Intelligence expands its portfolio with solutions that automate legal tasks, such as publication capture, electronic petitioning, and digital certificate management. The solution integrates with external systems, optimizing workflows and increasing the efficiency of professionals in the sector. “We monitored Oystr’s potential in the market and identified the opportunity to further strengthen our vertical. This acquisition expands the integration of automation solutions and enhances the use of Artificial Intelligence in our products”, highlights Eduardo Smith, CEO of the Group Softplan. For Rafael Caillet, CEO of Oystr, the acquisition represents an important milestone in the more than 10-year history of the startup, which also has Leandro Cruz and Jonas Pacheco as founding partners. “Integrating our solution into the largest legal ecosystem in the country is a fundamental step towards boosting automation in the sector and increasing the efficiency of professionals,” says the executive. The company recently launched Presto, an innovative solution for managing digital credentials and certificates. With the inclusion of Oystr in its portfolio, Softplan Legal Intelligence projects a 38% growth for the year 2025, compared to 2024. Sidney Falcão, executive director of the business unit, emphasizes that the implementation of RPA (Robotic Process Automation) is a strategic differentiator to maximize the productivity and efficiency of clients. “Our commitment is to offer a complete experience, which ranges from the optimization of repetitive tasks to the integrated management of documents and legal processes. We identify synergies that not only streamline operations, but also add direct value to the market”, he concludes. The Group’s inorganic growth Softplan considers pillars such as product synergy and organizational culture. “Our M&A process carefully evaluates the complementarity of solutions and the cultural affinity between companies. This ensures that we deliver a more robust ecosystem to customers and leverage the talents of both operations,” explains Smith. Technology potential The robots used by Oystr are multi-system, which can increase the flow of tasks. “In total, we have more than 480 active robots, but if we consider that the same robot that performs a task in Bahia also works in Roraima, Paraná or any other state, this indicator increases considerably, boosting the flow of systems throughout the country,” says Rafael Caillet. The company has a high data processing capacity, which in turn enhances the automation of several law firms and legal departments. Over the last six years, Oystr robots have performed more than 250 million tasks. More than 600 companies were impacted and, through cutting-edge technology, made their businesses more efficient and sustainable. Founded in 2014 to automate repetitive and costly legal tasks, the more than 1.000 robots already developed by Oystr perform the collection of subpoenas, mass protocols, internal systems feeding, among other functions. Its more than 300 clients include Nelson Wilians Advogados, Mascarenhas Barbosa Advogados, Góes & Nicoladelli, Pereira Gionedis Advogados, Pellon & Associados, Unimed Curitiba. Oystr founding partners: Jonas Pacheco, CTO (left); Rafael Caillet, CEO (center); Leandro Cruz, Head of Big Data and Machine Learning (right)

Softplan Public Sector advances in Latin America and signs contract with Peruvian Judiciary

PRESS ROOM

Softplan Public Sector advances in Latin America and signs contract with Peruvian Judiciary  

A reference in digital transformation for the Brazilian and Colombian public sector, the company is expanding its operations in Latin America by implementing technological solutions in legal proceedings throughout Peru. Florianópolis, March 2025 – Softplan Public Sector, a pioneer in process automation for public institutions and one of the Group's verticals Softplan, won an international bid and is now working with the Peruvian Judiciary. The contract is among the largest ever signed and endorses the strategic plan to not only export high technology, but also introduce the Brazilian digital justice model to other countries. The project, called EJE NO PENAL, highlights the robustness of the technological solution, which is a reference in Brazil and was also adopted by the Special Jurisdiction for Peace (JEP) in Colombia - a transitional justice system created for the purpose of reparation under the peace agreement between the National Government and the FARC-EP. The contract with the Peruvian Judiciary consists of implementing a technological platform for managing non-criminal proceedings throughout Peruvian territory, reinforcing the Softplan Public Sector as a trusted advisor in digital transformation in governments and Justice. With this, the Peruvian government will have the technological support to meet the need to improve judicial processes, bringing cutting-edge technologies, through the product SAJ Tribunais, which ensures a significant reduction in processing time, increasing efficiency, transparency and access to judicial services for the population. The solution currently has more than 27 million legal cases in progress and another 100 million have already been completed. “This is a relevant project because it covers the judiciary of an entire country. It will be a moment of digital transformation for our neighbors and we will be able to contribute with the expertise of Softplan The Public Sector in this challenge brings us immense responsibility and pride in our technology and experience. In terms of strategy, internationalization is part of one of our main growth objectives and having the Peruvian Judiciary in our portfolio further endorses our strategy”, highlights Márcio Santana, Executive Director of Softplan Public Sector. “This agreement represents a historic milestone for the Judiciary and for the country, a turning point in the modernization of the judicial system, allowing the implementation of innovative technological solutions that will transform the administration of justice and the management of processes,” said the President of the Judiciary of Peru, Supreme Justice Janet Ofelia Lourdes Tello Gilardi. (...) The technological revolution in the administration of justice will then occur, with greater efficiency, reduced procedural time, optimized workload, digitalization will minimize unnecessary delays, transparency in judicial processes, guaranteed access to information, promoting greater accessible and reliable justice”, he added. With the formalized signature, Peruvian Judicial Branch employees will have access to a digital process solution with benefits that allow them to maintain integrity, security and consistency, in addition to supporting decision-making based on process information. “With the milestone of signing the contract, we are facing a modernization project that involves 34 Superior Courts of Justice throughout Peru. There will be more than 18 thousand users and approximately 1.700 agencies involved in the implementation of this project. We will begin with a stage of parameterizing the solution to the local reality and then we will continue with training and assisted monitoring of users in the process of appropriating the solution. This is a challenge of national magnitude and impact, reinforces Márcio regarding the execution of the project. With over 30 years in the market, Softplan The Public Sector offers a pioneering service in the implementation of digital processes in the Brazilian justice system, promoting solutions that ensure agility, transparency and efficiency in all processes. In 2024 alone, 201 million Brazilians were impacted by the solutions promoted by the company, which is equivalent to 91% of the Brazilian population. Regarding efficiency, the courts that use SAJ had a reduction of up to 90% in the time between the distribution of the process and the first act of the judge; 6,2 thousand hours saved in the automatic distribution of processes and 19,5 million hours optimized with the automatic incorporation of documents - the figures refer to the period 2015-2020. Regarding savings with the digitalization of processes and reduction of environmental impact, since 2009 the system has avoided 22,6 billion page prints, making it possible to avoid the emission of 596 thousand tons of CO2, which is equivalent to the combined emissions of a fleet of 864,5 thousand tons of CO2. The elimination of paper provided the SAJ Courts with financial savings of around 261,3 million reais in 2024 alone. In total, since 2009, the estimated savings are 2,26 billion reais. 

The strength of collaboration and the customer as the protagonist: impacts of product evolution in the Group Softplan

TECH WRITERS

The strength of collaboration and the customer as the protagonist: impacts of product evolution in the Group Softplan

In the group Softplan, product evolution is an ongoing effort that involves cross-team collaboration and a deep commitment to the customer. In my role as Product Growth, I constantly exchange ideas with other teams and receive valuable feedback from customers, whether through analysis of how they use the product or through specific communication channels, such as email. These interactions give me a clear view of the impact that continuous product evolution has on the success of the company and the value delivered to customers. This article explores how cross-team collaboration and customer focus drive the evolution of our products, fostering the growth of the Group. Softplan and the success of those who use our solutions. Collaboration between teams: the engine of innovation Product development and improvement in the Group Softplan require continuous integration between different teams. Software solutions need to be effective and aligned with market demands. Although it is not directly part of defining the roadmap, my role allows me to bring valuable insights based on customer interactions and performance data. This directly contributes to the prioritization of development initiatives. Studies by Forbes indicate that companies that encourage internal collaboration are 4,5 times more likely to retain top talent and innovate more efficiently (Forbes on Collaboration). In the Group Softplan, effective collaboration is one of the pillars to ensure that customer needs are met quickly and efficiently. The product, marketing, growth and sales departments work together continuously, always seeking to align initiatives with market demands. This collaborative work, combined with the support of the Growth team in prioritizing initiatives, integrates different perspectives and areas of the company, allowing for constant adjustments to products and driving the creation of innovations based on these interactions between departments. Customer as the protagonist: the guide for our decisions In the Group Softplan, the customer is at the center of all decisions, especially in the Industry and Construction Unit, where the value of "customer as protagonist" guides our way of working. We use specific channels to collect continuous feedback, and these insights shape product initiatives. As pointed out by Salesforce, 80% of customers consider the experience offered by a company as important as its products and services (Salesforce State of the Connected Customer). In practice, this means that by listening to users and adjusting our products based on their demands, we strengthen the relationship and increase loyalty to our brand. An example of this was the recent feature update, based on customer feedback, which brought more diversified communications across product modules, aligning with identified needs. This customer-driven approach not only meets current needs, but also allows us to anticipate future demands. This ongoing process solidifies our role as a strategic partner for customers. Market Impact: Innovation and Growth The Group Softplan stands out in the market for its commitment to innovation and focus on concrete results. Adjusting our products based on direct customer feedback has a direct impact on the company’s growth and user satisfaction. As mentioned, the update of more diversified communications in product modules was a direct response to this feedback, highlighting how continuous communication with the customer guides the evolution of our solutions. According to PwC, companies that prioritize customer experience can see a 16% increase in revenue and greater customer retention (PwC Future of Customer Experience Survey). This reality also applies to the Group Softplan, where continuous adjustment and focus on customer needs help us deliver relevant solutions that stand out in the market. Strategic use of customer feedback not only improves the user experience, but also ensures that we are always one step ahead in terms of innovation and competitiveness. Come grow with us The Group Softplan stands out for listening to its customers and bringing its teams together to create solutions that drive business. The value of "customer as protagonist" is a practical guide and present in our journey of product evolution. We collaborate, innovate and adapt, always ensuring that customer needs are at the center of our decisions. If you value an environment that fosters collaboration and innovation, with opportunities for continuous learning and growth, the Group Softplan is the right place for you. Here, our values ​​and strategic objectives are reinforced by training and the opportunity to work on challenging projects that transform the software market. Join us and be part of a team that transforms the lives of customers and innovates the market. Visit our career page.

Digital Evolution in the Public Sector: B2G Product Management

TECH WRITERS

Digital Evolution in the Public Sector: B2G Product Management

In recent years, the public sector has expanded its digital services for citizens. The 2020 pandemic accelerated this trend, driving the modernization of bodies such as Courts of Justice, Public Ministries and Public Defenders' Offices. This transformation aims to improve the efficiency of public services and facilitate access for the population. Historically, the Information Technology areas of these organizations have adopted project management models that prioritize the delivery of defined scopes, with deadlines and teams limited to specific demands. However, the growing need for agility has driven the transition to product management. In this context, the concept of Business-to-Government (B2G) gains relevance, highlighting the importance of product management in offering innovative solutions to the government. As a Product Manager working on B2G products, my focus is to deliver solutions aligned with the needs of end users. Unlike the B2B sector, where there is a structured sales funnel, product management in the public sector requires the adoption of metrics and tools adapted to this ecosystem. Day-to-day life of Product Managers in the public sector Interactions with customers begin after the contract is signed, when the first contact occurs with the management group, formed by employees responsible for implementing the product. From this point, insights are gained into the needs of end users, allowing an initial understanding of the workflow. To prioritize the backlog, we use the RICE (Reach, Impact, Confidence, Effort) matrix, ensuring that decisions consider both contractual requirements and user needs. This prioritization occurs continuously, following the evolution of the product and established contracts. In the development cycle, we apply experimentation, prototyping and usability testing techniques with pilot groups. We collect quantitative and qualitative data to measure adoption and define improvements to product functionality. Example of RICE matrix With these premises in mind, we apply to pilot users, for example, experimentation techniques, prototyping, conducting usability tests for new functionalities. We also constantly collect quantitative and qualitative data on the journey they use, as adherence increases. Based on the metrics collected, we can define whether the main or additional features of our user's journey need to be improved. Example of quantitative insights with information from the user journey in organizing tasks using the MixPanel tool Example of using the INDECX tool for qualitative information about the product or functionality Product triad delivering efficient results Product management in the public sector requires a collaborative approach, integrating the technical team, user experience team and customer. This ongoing interaction strengthens strategic alignment and clarity about product evolution. The product roadmap is shared with the client to ensure transparency and predictability in deliveries. Softplan has established itself as a reference in the digital transformation of the public sector, generating positive impacts for citizens. Solutions such as the Justice Automation System (SAJ) provide efficiency and speed in public services. As Product Manager at Softplan, I contribute to the management of products aimed at the public sector. An example is the SAJ Defensorias, whose task panel was developed after business study and technical analysis based on the product triad. This panel centralizes daily activities, prioritizing tasks to be performed immediately and organizing completed ones for future reference. SAJ Solution Softplan Our goal is to offer intuitive and efficient products that meet the daily demands of public defenders and contribute to improving the provision of services to society. Defender's task panel in SAJ Defensorias Digital initiatives in the public sector have great potential for growth, driven by product culture. Digital transformation is irreversible and will continue to evolve to meet society’s expectations for more agile, efficient and transparent services.

Behavioral intelligence in practice: how it is worked on in the Group Softplan?

STRATEGY IN FOCUS

Behavioral intelligence in practice: how it is worked on in the Group Softplan?

Technical skills are important, but are they enough to ensure business growth and innovation? Imagine two professionals with the same level of technical knowledge. Both are proficient in the most advanced tools, follow industry trends, and have impeccable resumes. But while one can lead teams, solve complex problems, and adapt quickly to changes, the other finds it difficult to collaborate, innovate, and deal with unexpected challenges. What sets them apart? The corporate world is constantly changing. Companies are redefining their relationships with employees, reinventing delivery methods, and taking on an increasingly strategic role in society. Technology, a fundamental part of this equation, impacts not only business processes, but also the skills required of people. Is simply mastering new skills enough? In a scenario of rapid and unpredictable change, the way we think, adapt, and relate to each other can be as decisive as technical knowledge. It is in this context that behavioral intelligence gains prominence. More than a set of isolated skills, they represent a collective direction, aligning attitudes and behaviors that drive sustainable growth and strengthen the organizational culture. In the Group Softplan, behavioral intelligence is part of the business strategy. We define the behaviors we want to encourage in employees, connecting them to the company's present and future plans. The result is a culture that values ​​human development as a driver of innovation and continuous evolution. What are behavioral intelligences? Behavioral intelligences are the capabilities that guide attitudes, decisions and interactions in relationships in the work environment. They influence how an employee reacts to challenges, how they learn, listen, collaborate with the team and conduct their professional routine. They are different from technical skills, as they include attitudes, values ​​and ways of behaving, individually and collectively. Differences between skills/competencies and behavioral intelligence While technical skills concern knowledge applied in a given area, behavioral intelligence involves the ability to adapt, continuous learning and interact with different contexts and challenges. Studies on the future of work, such as the World Economic Forum's "Future of Jobs Report 2025", indicate that behavioral skills such as critical thinking, collaboration and flexibility will be increasingly essential to deal with rapid market changes. In other words, a person may have in-depth knowledge about a topic (technical skill), but their behavioral intelligence manifests itself in the way they apply this knowledge, such as solving problems, communicating and working in a team. Behavioral intelligences, therefore, are deeper and more intrinsic, while skills and competencies refer more to the execution and combination of knowledge. Behavioral Intelligence vs. Emotional Intelligence Among the various capabilities that influence attitudes and behaviors in the workplace, emotional intelligence is one of the best known. However, it is part of an even broader field: behavioral intelligence. But what is the difference between them? Emotional intelligence is one of many essential human skills for dealing with everyday challenges and interactions. The growing debate about well-being and mental health reflects a real need: we rarely learn to develop this intelligence at school, at work, or even at home. In adulthood, however, it becomes essential to know how to manage emotions, deal with different perspectives and face complex situations, including in the professional environment. This ability to understand and regulate one's own emotions—and to relate empathetically to others—is what defines emotional intelligence. How can a company develop its employees' behavioral intelligence? Although it is not as tangible as technical skills, behavioral intelligence can be developed. To do so, it is necessary to create a process, with contexts, rituals, recognition and learning paths. Some steps are important in this journey: Have a clear purpose Developing behavioral intelligence requires intentionality. Planning, coherence between discourse and practice, consistent stimuli and an environment that favors learning and development are necessary. For the adoption of behavioral intelligence to generate a real impact, it is essential that companies integrate them strategically and with a clear purpose. Defining which behavioral intelligences will be developed For behavioral intelligences to truly be a strategic differentiator, companies need to identify which ones make sense for the business context. After all, what skills are essential for employees to drive the organization's results? And before that, what are the expected results? This definition must consider both the current needs and future challenges of the company. To achieve this, tools such as structured interviews, feedback cycles, individual development plans, performance evaluations and self-assessments can be used. Furthermore, it is essential that expected behaviors are communicated from the selection process onwards, ensuring alignment between organizational culture and talent. Declare behavioral intelligences These are people who deliver value through production capacity. Therefore, when declaring which intelligences need to be strengthened, the company is signaling where it wants to direct this collective potential. Thus, when talking about the development of behavioral intelligences, the organization declares which direction should be followed according to the culture and corporate objectives. This movement allows individual development to be aligned with business objectives. By making the desired intelligences explicit, the company creates clarity, directs development programs and encourages people’s engagement. This directly impacts performance, productivity and retention, as people connect, feel a sense of belonging and perceive value in the journey they are taking within the organization. Investing in technology Technology has made it possible to personalize and scale development. Learning platforms, artificial intelligence and data make it possible to identify gaps, recommend content and monitor trajectories. However, it is essential to ensure that this personalization does not limit learning possibilities to what has already been demonstrated as an interest by the employee. The challenge lies in creating experiences that broaden horizons and encourage the acquisition of new skills, going beyond predictable recommendations. Measuring results Tools such as performance evaluations, formal and informal recognition programs, individual development plans and training are essential to generate consistency and measure progress in the development of behavioral intelligence. More than measuring progress, it is essential to analyze how these skills impact the company culture, collaboration between teams and business results. After all, the development of behavioral intelligence must be an ongoing process, aligned with the organization's challenges and strategic objectives. What are the main challenges in developing behavioral intelligence? The development of behavioral intelligence comes up against cultural, strategic and structural factors. Without clarity, coherence and context, companies and employees tend to repeat patterns that limit collective progress. Resistance to change (by companies and employees) Resistance to change is one of the main challenges in the development of behavioral intelligence. Employees often interpret certain behaviors as fixed personality traits, making adaptation difficult. This may reflect emotional and cultural barriers that can impede professional growth. When companies impose new behaviors without providing adequate context or support, change becomes even more challenging. So this is not the ideal path. To overcome this resistance, it is essential to promote an environment that encourages continuous learning, offering clarity on the importance of behavioral intelligence for individual and organizational development. Lack of planning and strategic choices Developing behavioral intelligence requires a clear vision of the future. To do this, companies need to define where they want to go and which skills will be essential on this journey. Without structured planning, development can become scattered and misaligned with organizational goals. Lack of coherence in objectives It is common for companies to declare collective values, but maintain individual incentive mechanisms. This creates inconsistency and disconnection. Therefore, the best path is to invest in tools that offer individual insights, but also guide employees and leaders on how much they are aligned with the behavioral intelligence and company goals. Skills and behavioral intelligence of the future According to the most recent report by the World Economic Forum (The Future of Jobs Report 2023), some skills are becoming increasingly relevant in company strategies, even if they are not yet so common in the day-to-day work of teams. This shows that organizations are concerned about preparing for the transformations that are already underway in the world of work. Among these skills on the rise are knowledge of artificial intelligence and big data, which, although not yet widely mastered, are receiving significant investment in training programs. When they are part of strategies, these skills tend to occupy a central place, indicating that companies recognize their crucial role in the near future. Another skill that is gaining ground is leadership with social influence. This ability to engage, inspire and mobilize people is increasingly valued, especially in a scenario that demands more collaboration and collective protagonism. For many companies, developing leaders with these characteristics is as important as investing in technical skills. In addition, organizations have been paying more attention to areas such as: Design and user experience (UX); Sustainability and environmental responsibility; Marketing and digital communication; and Information security. All of these areas are, to some extent, included in development plans, even though they are not yet part of the daily reality of many teams. These trends indicate that the future of work requires a balanced combination of technical skills, analytical thinking and relational intelligence. Developing people who know how to continuously learn, interpret data, use technology to drive innovation and relate with empathy will be essential for any organization that wants to thrive in the coming years. Softplan In the technology sector, where changes are constant, behavioral intelligence is a competitive differentiator. The Group Softplan has clearly defined where it wants to go and what behaviors are necessary to achieve this. Five years ago, the company declared an inorganic growth strategy and aligned its intelligence with this future. One of the main examples of this action is the Projuris Heroes case, a platform created with a focus on the customer and protagonism, which allows the exchange of knowledge between users of the solution. The project was born and developed based on the intelligence of "focus on the customer" and was recognized at Conecta, an internal event of the Group Softplan that values ​​initiatives aligned with culture. Another example is one of the most promoted intelligences in the company: the growth mindset. This concept, developed by psychologist Carol Dweck, refers to the belief that skills and competencies can be developed through continuous learning and practice. In the corporate environment, this intelligence is essential, as it encourages experimentation, resilience in the face of challenges and the constant search for innovation. Companies that cultivate this mindset create a culture that values ​​evolution, driving both individual growth and that of the organization as a whole. In the Group Softplan, this principle is reflected in the commitment to people's development. Learning is seen as a collective journey, and the company invests in initiatives that strengthen this mentality, such as Transforma Educação, the Group's learning hub. Softplan, which has already impacted more than 2.300 employees with more than 80 courses. In 2025, this commitment will gain even more structure with the first performance evaluation cycle based on behavioral intelligence, consolidating the connection between learning, growth and professional development. In the Group Softplan, we believe that the future is made with knowledge, collaboration and adaptation. Developing behavioral intelligence is not just a differentiator – it is the key to transforming challenges into opportunities and guiding people, teams and businesses towards a better future.

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